Returns & Exchanges
At Woven, we want you to love your home; if you are not completely satisfied with your purchase, we offer a 30-day return window for most items in their original condition. We strive to make the return process as seamless as the comfort of our textiles.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unwashed condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.